Privacy Policies

1. Introduction

Safiant.com (“we,” “our,” “us”) is committed to protecting the privacy of our clients, trainees, and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. What Personal Information We Collect

We may collect the following information:

Identity & Contact Info: Name, address, phone, email, company details, business registration number.

Training Records: Attendance, certifications, progress, feedback, employee/driver IDs.

Documents: Licenses, compliance documents, uploaded identity verification records.

Technical Data: IP address, browser type, device details, cookies, website usage logs.

3. How We Use Your Information

We collect and use information for purposes such as:

Managing client relationships and contracts.

Delivering trucking services, scheduling, and compliance management.

Providing training, certification, and record-keeping.

Billing, accounting, and regulatory compliance.

Website improvement, analytics, and security.

Responding to inquiries, complaints, or legal requirements.

We will only use your information for the purposes identified at the time of collection, unless we obtain additional consent or are required by law.

4. Consent

By using Safiant.com, providing information, or participating in training, you consent to the collection, use, and disclosure of your information as outlined in this Policy. You may withdraw consent at any time, subject to legal or contractual restrictions.

5. Disclosure of Information

We do not sell or rent your personal information. We may disclose information to:

Service providers (e.g., cloud hosting, payment processors, training platforms) under confidentiality agreements.

Regulators or law enforcement, if legally required.

Business transfers in the event of merger, acquisition, or sale.

6. Cookies & Tracking

We use cookies and similar tools to enhance user experience, monitor performance, and secure accounts. You may disable cookies in your browser, but some features may not work correctly.

7. Data Security

We use technical, organizational, and administrative measures (encryption, secure servers, access controls) to protect your personal information. However, no system is fully secure.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by Canadian law. For example:

Client & training records: typically 7 years (for compliance).

Website logs & analytics: up to 24 months.

9. Your Rights under Canadian Law

Under PIPEDA and applicable provincial laws, you have the right to:

Access your personal information.

Request corrections.

Withdraw consent.

File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights are violated.

To make a request, email us at info@safiant.com
We may require identity verification.

10. Minors

Our services are not directed to individuals under 18. If you believe a child has provided data, contact us immediately.

11. International Data Transfers

Your information may be stored or processed outside Canada (e.g., by cloud providers). We ensure that adequate protections are in place for international transfers.

12. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted here with a revised effective date. Significant updates may also be communicated via email.

13. Contact Us

📧 Email: info@safiant.com

🏢 Address: 68-1313 Border St. Winnipeg MB, Canada, R3H 0X4

If your concern is unresolved, you may contact the Office of the Privacy Commissioner of Canada (OPC):
https://www.priv.gc.ca

1. Agreement

By accessing or using Safiant.com, you agree to these Terms & Conditions and our Privacy Policy.

2. Services

Safiant.com provides trucking-related services, client information management, and training. Details of services, fees, and obligations may be set out in separate contracts.

3. Account Responsibility

Users must keep login details confidential and report any unauthorized access immediately.

4. Acceptable Use

You agree not to:

Use the website for illegal or harmful purposes.

Upload misleading, offensive, or unauthorized data.

Misuse client or training data.

5. Intellectual Property

All content, logos, and materials are the property of Safiant (unless otherwise stated) and cannot be copied or distributed without permission.

6. Limitation of Liability

To the fullest extent permitted by Canadian law, Safiant.com is not responsible for indirect or consequential damages arising from use of the site or services.

7. Termination

We may suspend or terminate access if Terms are violated. Users may request account deletion (subject to record-keeping requirements).

8. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada. Disputes shall be resolved in the courts of Ontario.

9. Contact

📧 Email: info@safiant.com